720pstream Privacy Policy

720pstream ("we", "us", "our", or "the Platform") is committed to protecting the personal data of every player who uses our online gaming services. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of personal information in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.

This Policy applies to all personal data collected through the 720pstream website, mobile browser interface, customer support channels, and any other touchpoints through which you interact with 720pstream. It covers data collected from registered players, prospective players, and visitors to the Site.

We encourage you to read this Policy carefully and in full. If you have questions about any section, our support team is available 24/7 via live chat on the Platform.

For the purposes of the Data Privacy Act of 2012 and this Policy, 720pstream acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes. As PIC, 720pstream determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

720pstream has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO through the support channels listed in Section 14 of this Policy.

720pstream collects the following categories of personal data, depending on how you interact with the Platform:

720pstream does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

720pstream collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or updating your account profile;
• Automated Collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 9);
• Third-Party Sources: Identity verification data from KYC service providers; fraud detection signals from anti-fraud partners; payment confirmation data from GCash, PayMaya, and banking partners;
• Regulatory Sources: Information shared with us by PAGCOR or other regulatory authorities as required by law.

All data collection by 720pstream is conducted on a lawful basis as described in Section 5. We do not purchase personal data from data brokers or third-party marketing lists.

720pstream processes your personal data only for specific, legitimate purposes. The table below outlines our primary processing activities and the legal basis for each under the Data Privacy Act of 2012:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing communications can be done via the unsubscribe link in any email or through your account settings.

720pstream may share your personal data with the following categories of recipients:

• Game Providers: Licensed third-party game studios that supply games on the Platform may receive limited technical data (such as player session tokens) necessary to deliver their games. These providers are contractually bound to process data only for this purpose;
• Payment Processors: GCash, PayMaya, and banking partners receive financial data necessary to process your deposits and withdrawals. These entities operate under their own privacy policies and applicable Philippine financial regulations;
• KYC & Fraud Prevention Partners: Identity verification and anti-fraud service providers receive identity data to verify your age and identity and to detect fraudulent activity;
• Regulatory Authorities: PAGCOR and other competent Philippine government authorities may receive data as required by law, including for A ML reporting and regulatory compliance purposes;
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors who are bound by confidentiality obligations may receive data where necessary to provide their services to 720pstream;
• Law Enforcement: Where required by a valid court order, subpoena, or other legal process, 720pstream may disclose personal data to law enforcement agencies or other government bodies.

All third parties with whom 720pstream shares personal data are required to implement appropriate technical and organizational security measures and to process data only for the specified purpose. 720pstream remains responsible for ensuring that such third-party processing complies with the Data Privacy Act of 2012.

720pstream retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with PAGCOR regulations and anti-money laundering requirements;
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine financial regulations;
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session;
• Customer Support Communications: Retained for two (2) years from the date of the last interaction;
• Technical and Log Data: Retained for up to twelve (12) months, unless required for longer periods for security investigations;
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.

720pstream implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the 720pstream Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information, is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorized 720pstream personnel on a strict need-to-know basis. All staff with access to personal data undergo data privacy training and are bound by confidentiality obligations;
• Two-Factor Authentication: 720pstream supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security;
• Penetration Testing: The Platform undergoes regular security assessments and penetration testing by qualified third-party security professionals;
• Incident Response: 720pstream maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) within 72 hours and affected players without undue delay, as required by the DPA.

720pstream uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that prevent fraudulent use. These cannot be disabled without affecting Platform functionality;
• Functional Cookies: Remember your preferences such as language settings, responsible gaming limits, and display preferences to provide a more personalized experience;
• Analytics Cookies: Collect anonymized data about how players use the Platform — such as which pages are visited most frequently and how long sessions last — to help us improve the user experience;
• Security Cookies: Used to detect and prevent fraudulent activity, bot access, and other security threats.

You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. 720pstream does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving advertisements on other websites.

By continuing to use the 720pstream Platform after being presented with our cookie notice, you consent to the use of cookies as described in this section.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 720pstream. These rights may be exercised by contacting our Data Protection Officer through the channels listed in Section 14.

720pstream will respond to all verified data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, with notice provided to you. There is no fee for exercising your rights, unless requests are manifestly unfounded or excessive.

As part of our KYC process, 720pstream verifies the age of all registered players before permitting real-money gameplay. This verification is a mandatory step and is conducted in compliance with PAGCOR age restriction requirements. If you are a parent or guardian and believe that a minor has registered on 720pstream, please contact our support team immediately so we can take appropriate action.

Some of 720pstream's service providers and game partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, 720pstream ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.

Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. 720pstream will not transfer your personal data to a third country unless such safeguards are in place.

720pstream reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered players via email or an in-platform notification where reasonably practicable.

Your continued use of the 720pstream Platform after any changes to this Policy have been posted constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 720pstream, please contact our Data Protection Officer through the following channels:

If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.

720pstream takes all data privacy complaints seriously and will investigate and respond to every complaint in good faith and within the timeframes required by applicable law.